Digitec Galaxus Helpcenter
Can we extend the payment deadline?
Can we request a collective invoice for several orders?
Where can we find the invoice for our order?
How can we stop getting payment reminders?
How do I get a refund?
How can we create a new user?
Where can I find my invoices and receipts?
We have several accounts. What shall we do?
How do we change the billing address for orders we've already received?
What is the minimum quantity we need to order to get a bulk discount?
How do we apply for a VAT exemption on our order?
How do we request contingent deductions?
Order & order options
How do I delete individual items from an order or cancel a whole order?
Our product is faulty. What can we do?
Can someone else collect our order?
How can we arrange partial delivery?