Follow this link for digitec or this link for Galaxus to register a return. If the respective product doesn't appear on the list, the default return period is over. Don’t worry! In this case, please contact our customer service team. We will be as generous as we can in checking whether we can offer you a return after all.
Articles in this section
- Panic! My Christmas gift is ready for delivery but has not been shipped yet. Why hasn’t the status changed for over a day?
- Part of my order is ready for delivery. How can I make sure this part is shipped?
- On which days during the Christmas season does Swiss Post carry out delivery service?
- When can I pick up my Christmas presents at your stores?
- Santa got the same present twice or the choice of present wasn’t right. What can I do?
- Will you wrap up my Christmas presents?