Standard delivery for new appliances is through Swiss Post, so logistically it’s just not possible for them to take away your old one.
But if you buy a large appliance, you often get the option of adding the service «Take-back and disposal of your old household appliance». This is an additional service you have to pay for when you go to the checkout. When you book this, it means the delivery company will take your old appliance away when they deliver the new one.
While you’re browsing our online shop, you’ll be able to see under «Services» on the product page if you can buy services with that item. There are two ways to buy the extra service. Either when you add it to your cart or by clicking the «Configure» button next to the «Services» section at the bottom of the product page. Whichever option you choose, you’ll see the finalised price once you’ve logged in and input your delivery address.
Still got questions or need some more help buying extra services? Get in touch using the contact form. Make sure to select «Product advice» from the drop-down menu so we can resolve your query as quickly as possible.