Heavy items over 30 kg are delivered by a specialist company on palettes. They will give you a call in advance to arrange a convenient time to deliver.
Delivery to where you want it and assembly
The delivery company will take it to the kerbside. Please note: you can’t opt to pick up heavy items like these from one of our stores. Would you rather have home delivery and installation? For more information on delivery and collection see:
How long does delivery take?
We work with a specialist delivery company for heavier items. That’s why next day delivery isn’t possible even if your item is in stock. Instead, you get to set a day and time for delivery that suits you – apart from Saturdays and Sundays.
How does the delivery company get hold of my phone number?
If there’s a product in your basket over 30 kg, you’ll automatically be asked for your phone number at the checkout. Just to be clear, this is if you have one item over 30 kg, not if your entire order is over 30 kg.