We know you’d sometimes rather pick up in store. That’s no problem. It doesn’t matter if you ordered from digitec or Galaxus, just select your preferred pick up store while ordering.
Tip for collecting in person
Make sure you never have a wasted trip by checking the opening times and days the stores are closed. These are available on the store overview in the links above.
How it works
We send you an email or text telling you your order is ready for collection.
- When you get to the store, choose an express ticket from the ticket machine as you come in the door.
- Input your order number or scan the barcode in the text or email we sent you telling you your order was ready.
- Once you’re at the front of the queue, we’ll know exactly what you’re here to collect. Quick, easy, done.
Help – I can’t see the collection option
That’s probably because the product is too heavy and can’t be picked up in store for insurance reasons. If your product is over 30 kg, we’ll have to deliver it to you.